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Ben & Jerry's

Waterbury, VT, USA
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About Ben & Jerry's
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
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Hours Today: 10:00 AM - 6:00 PM
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Ben & Jerry's
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Reviews (3,459)
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3,280 results
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1,084
1,177
679
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94
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LanguageEnglish
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Traveler rating
1,084
1,177
679
246
94
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All reviews flavor graveyard ice cream factory tour scoop shop gift shop tour guide factory floor free sample at the end short movie retired flavors minute tour quick tour cherry garcia sundae fun stop t shirts tasting room
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1 - 10 of 3,280 reviews
Reviewed 6 days ago

It was a great tour and learning experience on how the company started here!! We all enjoy the ice cream around the entire USA because they sold to Unilever a few years ago and it became distributed all around the USA in all major grocery...More

Date of experience: December 2018
Thank drsshackwi
Reviewed 1 week ago via mobile

We drove here specifically for the tour and it was very reasonably priced. It was great to see behind the scenes and the ice cream sample at the end, The Americone flavour, was lovely and just enough to stop us queuing for more.

Date of experience: September 2019
Thank Clara79
Reviewed 2 weeks ago

Went in the off-season, so none of the outdoor stuff was open. The production facility was actually smaller than I thought it would be. The tour was pretty fast -you watch a video, get to observe the production line, and then taste some ice cream-...More

Date of experience: September 2019
1  Thank Koyangi
Reviewed 2 weeks ago

Well we haven't had much Ben & Jerry's ice cream in the past as we watch our calorie intake, but we were in town and everyone said we had to go by. Boy were we surprised. It's like Disneyland for Ice Cream. Not only are...More

Date of experience: October 2019
Thank Cindy H
Reviewed 3 weeks ago

Here is a tip, do not try and go here on a holiday or weekend. When we got there we should have had a clue when we could not find a place to park, and when we did we had to walk a mile. First...More

Date of experience: October 2019
Thank harrishwhippets
benjerrystour, tourstaff at Ben & Jerry's, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to let us know about your visit. Sorry to hear you happened upon us during one of the busier times of year. The location of the parking areas is mainly due to the factory being built on a hill....More

Reviewed 3 weeks ago

We were told that while in Vermont we MUST stop at Ben & Jerry's tour, so of course we had to go. There now is a $3 charge for the tour. We drove by one rainy day, but the parking lot was very crowded, so...More

Date of experience: October 2019
Thank Don_Ashland_Virginia
Reviewed 3 weeks ago

We went because who doesn't want to say you've been to Ben & Jerry's. It was a rainy day so it was packed with people. We took the tour, which they charge for, unlike many other factory tours. They weren't even making ice cream which...More

Date of experience: September 2019
Thank themontanatravelgirl
benjerrystour, tourstaff at Ben & Jerry's, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to let us know about your visit. Sorry to hear you came by on a rainy day which indeed can be very crowded-especially for a place with four walls and a roof in VT on a rainy day! We...More

Reviewed 3 weeks ago

I should have read reviews earlier - avoid weekends when the actual factory is closed but tours are open. The tour itself is around 40 minutes but wait times to get parking spot, and time slot for visit can be anywhere from 1 hour to...More

Date of experience: April 2019
Thank Love2ReviewThis
benjerrystour, tourstaff at Ben & Jerry's, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to let us know about your visit. We are an active 24/7 manufacturing facility with a schedule that includes cleaning, setting up, producing and maintenance so it can be tricky to nail down the dates and times of actual...More

Reviewed 3 weeks ago via mobile

This place was fun. It was a quick tour with an ice cream sample and a gift shop. It was fun to finally go here and they were very busy. Our guide was funny and I would recommend this visit!

Date of experience: November 2019
Thank pastrychefjenn
benjerrystour, tourstaff at Ben & Jerry's, responded to this reviewResponded 3 weeks ago

thanks for the great review--glad you finally made it too!

Reviewed 3 weeks ago

My wife and I had visited once before during a visit to VT and wanted to stop by again. Even though we both lived in NH for many years (before I joined the Air Force) we never made it here until coming back to New...More

Date of experience: October 2019
1  Thank MT1
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Questions & Answers
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tony_barnard
March 7, 2018|
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Response from johnZ5082RP | Reviewed this property |
long!!!!
1
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togolady
October 25, 2017|
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Response from Colin H | Reviewed this property |
Sorry you’re a bit late but it’s still worth a visit.
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ShivoniAlex
October 1, 2017|
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Response from jeanne156 | Reviewed this property |
15 minutes.
2
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