Stayed for one night. Front-desk staff and morning breakfast staff were helpful and efficient. Room was generally good, with questionable bathroom cleanliness; nice to have window to open and easy-to-use thermostat. Zero sound insulation between rooms - heard entire conversation of neighboring group between 1-3 am. Lingering "urinal puck" smell in hallway for entirety of stay. Breakfast buffet was ok - food wasn't hot, leathery waffles and cranberry juice that wasn't like any cranberry juice I've had before. Overall the stay was ok, but would look to stay elsewhere in the future.
My choice to stay in this hotel in Kamloops was its location. I was not disappointed. I had an easy walk around the town. Other than that, the staff was very friendly, my rooms was very nice and clean. I had breakfast in the restaurant and it was just average. I am sure you can find better choices near the hotel
This is pure Hilton quality. When you have Hilton status they treat you like royalty. Great buffet breakfast. Great location and within walking distance to shops. The staff were accommodating and service was amazing.
I am 100% loyal to the Hilton brand and like the Doubletree offering. This property was older but seemingly updated. The front desk staff was wonderful. Needed help with transportation and they got it right. Was welcomed and though one night only, liked it and will return.
The complimentary breakfast was cold and the pillows were terrible.i would say the hotel is in a great location. Close to downtown and lots to see outside the hotel. I would recommend it for another trip for a team event.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing